Delay in CODA delivery for ING

Incident Report for CodaBox

Resolved

All ING coda has been delivered
Posted Feb 17, 2025 - 14:56 CET

Update

Allmost all CODA from ING has been delivered.
Posted Feb 17, 2025 - 14:25 CET

Monitoring

Missing CODA files from ING arrived. The delivery to the customers is ongoing. We expect delivery finishes around 4pm.
Posted Feb 17, 2025 - 11:13 CET

Identified

We did not receive all files from ING. We are in contact with the bank to get it resolved as soon as possible.
Posted Feb 17, 2025 - 09:06 CET

Update

We're still waiting on ING to provide the missing files.
Posted Feb 14, 2025 - 16:39 CET

Investigating

We did not receive all files from ING. We are in contact with the bank to get it resolved as soon as possible.
Posted Feb 14, 2025 - 13:06 CET
This incident affected: CODA.
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