CARO Credit Card Statement delivery issue.

Incident Report for CodaBox

Monitoring

Our partner has implemented a fix for the issue. We are monitoring the recovery and expect CARO file delivery to progressively resume.
Posted Jul 16, 2026 - 11:19 CEST

Update

We are in contact with the provider to receive the credit card statements.
Posted Jul 14, 2026 - 09:18 CEST

Identified

Since 1 July, credit card statements have not yet been delivered to end customers due to a delay from our provider.
Posted Jul 08, 2026 - 08:57 CEST
This incident affects: CARO.
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